PRIVACY POLICY

Effective Date: November 8, 2021

This Privacy Policy describes the privacy practices of Buyers Access LLC (“Buyers Access,” “we,” or “us”). This Privacy Policy describes how Buyer’s Access collects, uses, and shares your personal information when you use our website or apps, or interact with us offline. Your continued use of our website and/or apps means that you accept the terms of this Privacy Policy.

This Policy is based on our fundamental goal to provide our customers, users, and visitors with quality products, services, information, and resources while respecting their personal privacy. It provides relevant information for customers, potential customers, and website visitors. If you are an employee or job applicant and have questions about how we use your personal information, please contact us as provided below. The nature of Buyers Access’ business is such that we offer our services exclusively to other businesses (a “business-to-business” or “B2B” model). As such, our website and Services, as well as this Policy, are intended for a commercial audience.

  1. HOW TO CONTACT US

Please contact us directly via our contact page https://www.buyersaccess.com/contact or phone (800) 445-9169, with any questions or comments you may have about this Privacy Policy. 

This Privacy Policy is designed to be accessible to everyone, but if you have any difficulties accessing it in the format in which it is presented, please notify us.

  1. PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

“Personal information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available, de-identified, or aggregated.

The chart below summarizes the types of personal information we collect, and how we use that information:

Type of Personal Information

Purpose(s) for Which We Use This Information

Name and Contact Information

(including your name, alias, title, employer name, user ID, email address, email communication preferences, postal address, phone number, signature, IP address, etc.)

To support the fulfillment of orders and delivery of purchases

To send you information and updates

To send you marketing communications

To show you relevant ads while you are browsing the internet or using social media

To contact you in order to obtain information about your product preferences and how we can improve our products, services, business, website, and apps

To detect and prevent fraud against you and/or us

Payment Information

To fulfill orders and provide refunds

To detect and prevent fraud against you and/or us

Commercial Information

(including purchase history, products or services purchased, obtained or considered, and other purchasing or consuming histories or tendencies)

To provide you with appropriate products, recommendations, and updates

To help you find relevant products more quickly

To show you relevant ads while you are browsing the internet or using social media

To improve our website and apps, set default options, and provide you with a better shopping experience

To support and enhance our marketing

Device and Usage Information                 (such as browsing history, search history, and information regarding your interactions with our website, apps and advertisement, geolocation data inferred from your IP address, etc.)

To make it easier for you to log into our website and apps

To fulfill delivery of products to you

To provide you with appropriate products, recommendations, and updates

To help you find relevant products more quickly

To show you relevant ads while you are browsing the internet or using social media

To improve our website and apps, set default options, and provide you with a better shopping experience

To support and enhance our marketing

To protect the security of our website and apps

To detect and prevent fraud against you and/or us

Information About Your Engagement with Our Emails and Advertisements

To show you relevant ads while you are browsing the internet or using social media

To provide you with appropriate products, recommendations, and updates

To support and enhance our marketing

To learn how we can improve our products, services, business, website, and apps

Communications with Us

(including by phone, email, mail, text message, etc.)

To provide you with appropriate products, recommendations, and updates

To learn how we can improve our products, services, business, website, and apps

To provide customer service and support

To provide training to our staff

Customer Reviews

To provide you with appropriate products, recommendations, and updates

To provide customer service and support

To improve our products, services, business, website, and apps

Responses to Surveys or, Promotions

To learn how we can improve our products, services, business, website, and apps

To provide you with appropriate products, recommendations, and updates

Information From Cookies, Pixels, Web Beacons, HTTP Referrers, and Other Tracking Technologies

To make it easier for you to log into our website and apps

To provide you with appropriate products, recommendations, and updates

To help you find relevant products more quickly

To show you relevant ads while you are browsing the internet or using social media

To improve our website, set default options, and provide you with a better shopping experience

To protect the security of our website

To detect and prevent fraud against you and/or us

Website Analytics Information

To provide you with appropriate products, recommendations, and updates

To help you find relevant products more quickly

To show you relevant ads while you are browsing the internet or using social media

To improve our website and apps, set default options, and provide you with a better shopping experience

To protect the security of our website and apps

To detect and prevent fraud against you and/or us

Inferences About You

(such as your preferences, characteristics, predispositions, behavior, or attitudes based on other personal information collected about you)

To provide you with appropriate products, recommendations, and updates

To help you find relevant products more quickly

To show you relevant ads while you are browsing the internet or using social media

To improve our products, services, business, website, and apps

To protect the security of our website

To detect and prevent fraud against you and/or us

We may use information for any purpose if it is publicly available, or if it does not identify you and cannot be combined with other information accessible to us to identify you.

  1. HOW WE COLLECT PERSONAL INFORMATION

We collect your personal information through various means, including when you directly provide information to us and when we automatically collect information about you through your use of our website or apps. In some instances, you may be able to choose what information to provide, but sometimes we require you to provide certain information so you can use features of our website or apps.

            Information You Provide Directly

We collect your personal information directly when you:

  • Register or maintain an account with us
  • Purchase goods or services from or through us
  • Enter search terms or other information through our website or apps
  • Exchange mail, email, text, phone, and fax communications with us
  • Post comments reviews to our online communities
  • Obtain technical support or customer service
  • Participate in a survey or marketing promotion
  • Connect with us via social media

Information We Collect About You from Third Parties

In some circumstances, we also obtain personal information from business partners, resellers and suppliers. To understand your rights and choices regarding personal information collected by third parties, please consult the privacy policies of the third-party websites and apps you use.  

Information We Collect Automatically

In addition to information you provide to us, we and our agents and consultants (collectively “Service Providers”) collect information automatically when you use our website or apps. Examples of the types of personal information that may be collected automatically include:

  • IP address
  • Browser type and language, operating system, access time, duration of visit, and referring website address  
  • The pages you view within our website and other actions you take while visiting us
  • The pages you view immediately before and after you access our website
  • Information related to whether you’ve opened an email or clicked on a link contained in an email we sent
  • Information from a referring source (an advertising site, a blog, a social media site, etc.)
  • Information from content you post or share publicly on discussion forums, review sites, social media pages, or other areas of the internet
  • Usage data collected when you download or use our apps

Website Analytics

We use Google Analytics to improve the functionality of our website. This software may collect information such as your IP address, location, age and gender, browser type and language, operating system, access time, duration of visit, pages you view within our website, search terms you enter, and other actions you take while visiting us, the pages you view immediately before and after you access our website, how often you use our website, aggregated usage and performance data, application errors, and debugging information. Google Analytics is owned and controlled by Google LLC. Data collected by Google is subject to its privacy policy. You may opt-out of having your activity on our website made available to Google Analytics by installing the Google Analytics browser add-on, available here https://tools.google.com/dlpage/gaoptout.

Targeted Advertisements

Our website and apps collect information about you in order to target advertisements to you when you browse the internet or use social media. The primary tool we use for this purpose is Google Ads, which is a remarketing service provided by Google. Google uses cookies or unique device identifiers, in combination with their own data, to show you ads based on your usage of our website or apps. You can personalize the ads you receive, or opt-out of ads from Google by visiting the Google Ads Settings page here http://www.google.com/settings/ads. Additional options for opting-out of interest-based advertising can be found at https://optout.networkadvertising.org/?c=1.

Do Not Track Signals

We do not currently have the technology to automatically respond to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms. We do, however, respond to the Global Privacy Control (“GPC”) signal for California residents found here, https://globalprivacycontrol.org, wishing to opt-out of the “sale” of their personal information. You will need to turn on the GPC signal for each browser you use.

  1. COOKIES AND TRACKING TECHNOLOGIES

We and some of our Service Providers use cookies or other tracking technologies to collect and store information about your interactions with our website, including information about your browsing behavior. In general, we and our service providers use cookies and other tracking technologies (such as web beacons, tracking pixels, and HTTP referrers) to optimize the functionality of our website, to help us understand how our website is used, and to provide users with interest-based content or advertising based on your browsing activities.

If you do not want to have cookies placed on your device, you should set your browser to refuse cookies before accessing our website. Please review your browser’s Help menu for instructions, or visit www.allaboutcookies.org for more information on disabling and deleting cookies. Please note that, if you turn cookies off, some features of our website may not function properly.

What Are Cookies?

Cookies are small text files stored on your computer or other device. They are widely used to make websites work or improve the efficiency of a website. Cookies help with website functionality and user experience because websites can read and write to these text files, enabling the site to recognize you and remember important information that will make your use of the site more convenient (e.g., by remembering your language or font preference settings). Cookies also allow us to collect information about the pages you view on our website, which we and our advertising partners use to show you relevant ads for products and services when you browse the internet or use social media.

Cookies Used By Our Website

The cookies used by our Website include the following:

  • Strictly Necessary Cookies. These are Cookies required for the operation of our Website. They include, for example, Cookies that enable you to log in to secure areas of our Website. The Cookies used by our Website may change, but below are some examples of Strictly Necessary Cookies that our Website may use, including the retention periods for such Cookies.

Cookie Name

Cookie Type

Description

Expiration

ASP.NET_SessionId

Microsoft Application Session Cookie

This general purpose platform session Cookie is used by sites written with Microsoft .NET-based technologies. It is used by the server to identify a user’s session.

End of user session

__hs_do_not_track

HubSpot cookie

This cookie can be set to prevent the tracking code from sending any information to HubSpot.Microsoft .NET-based technologies. It is used by the server to identify a user’s session.

13 months

__hs_initial_opt_in

HubSpot cookie

This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.

7 days

__hs_cookie_cat_pref

HubSpot cookie

This cookie is used to record the categories a visitor consented to.

13 months

hs_ab_test

HubSpot cookie

This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.

End of user session

<id>_key

 

HubSpot cookie

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.

14 days

hs-messages-is-open

HubSpot cookie

This cookie is used to determine and save whether the chat widget is open for future visits.

30 minutes

hs-messages-hide-welcome-message

 

HubSpot cookie

This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.

1 day

__hsmem

HubSpot cookie

This cookie is set when visitors log in to a HubSpot-hosted site.

1 year

hs-membership-csrf

HubSpot cookie

This cookie is used to ensure that content membership logins cannot be forged.

End of user session

hs_langswitcher_choice

HubSpot cookie

This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages.

2 years

__cfruid

HubSpot cookie

This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. Learn more about Cloudflare cookies.

End of user session

  • Analytical/Performance Cookies. These Cookies allow us to recognize and count the number of visitors to our Website and to see how visitors navigate our Website. This helps us improve the way our Website works, for example, by ensuring that users can easily find what they are looking for. The Cookies used by our Website may change, but below are some examples of Analytical/Performance Cookies that our Website may use, including the retention periods for such Cookies.

Cookie Name

Cookie Type

Description

Expiration

_ga_*

Google Analytics Cookie

Stores and counts pageviews for statistical purposes.

730 days 

_gat_gtag_UA*

Google Analytics Cookie

Stores unique user ID

1 minute

_ga

Google Analytics Persistent Cookie

Used to count and track page views

730 Days

_gid

Google Analytics Cookie

Used to count and track page views

1 day

hubspotutk

HubSpot cookie

The main cookie for tracking visitors.

13 months

hubspotutk

HubSpot cookie

This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.

13 months

__hssc

HubSpot cookie

This cookie keeps track of sessions.

30 minutes

__hssrc

HubSpot cookie

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.

End of user session

CONSENT

YouTube cookie

YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

730 days

  • Functionality Cookies. These Cookies are used to recognize you when you return to our Website. Functionality Cookies enable us to personalize our content for you, greet you by name and remember your preferences (e.g., your choice of language or region). The Cookies used by our Website may change, but below are some examples of Functionality Cookies that our Website may use, including the retention periods for such Cookies.

Cookie Name

Cookie Type

Description

Expiration

SC_ANALYTICS_

GLOBAL_COOKIE

Sitecore Digital Experience Platform Persistent Cookie

This cookie helps us to identify repeat visitors to our website.

1 year after the last page request from the solution by the web client

  •  Targeting Cookies. These Cookies record your visits to our Website, the pages you have visited and the links you have followed. We use this information to make our Website and advertisements more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies on their websites, over which we have no control. The Cookies used by our Website may change, but below are some examples of Targeting Cookies that our Website may use, including the retention periods for such Cookies.

 Cookie Name

 Cookie Type

Third Party

 Expiration

_drt_

Targeting/Advertising

.doubleclick.net

36 days

id

Targeting/Advertising

.doubleclick.net

765 days

__qca

Targeting/Advertising

.linkedin.com

583 days

YSC

Targeting/Advertising

Youtube.com

Session

VISITOR_INFOR1_LIVE

Targeting/Advertising

Youtube.com

177 days

Yt-remote-device-id

Targeting/Advertising

Youtube.com

Never

Yt-remote-connected-devices

Targeting/Advertising

Youtube.com

Never

How to Manage, Disable or Opt-Out of Cookies Used By This Site

You may refuse, accept, or remove Cookies from our Website at any time via the Cookie preferences setting on your browser.

If you are a California Resident, under the CCPA and CPRA, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. If you opt out we will not be able to offer you personalized ads and will not hand over your personal information to any third parties. Please refer to www.allaboutcookies.com for information on commonly used browsers.

If you make updates to your browser or device settings, or use an online link to opt out of Cookies, those updates apply to the device where you made the changes. Please be aware that if Cookies are disabled or removed, not all features of our Website may operate as intended. Note that opting out of Advertising Cookies is a device-based action. Changes to cookies will not remove advertising from the pages you visit; instead it means the ads you will see may not be matched to your interests.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Additional options for opting-out of interest-based advertising can be found at https://optout.networkadvertising.org/?c=1.

If you have questions or would like further information, please do not hesitate to contact us at 1-800-445-9169 or https://www.buyersaccess.com/contact.

  1. HOW WE SHARE YOUR PERSONAL INFORMATION

We share personal information as follows:

  • Within our group of companies including our affiliates, subsidiaries, locations, brands, etc.
  • With our Service Providers in connection with their delivery of services to us. For example, we may share your personal information in order to complete requested transactions, process your payments for products or services, run, host and improve our website and apps, to improve products and services, and for the purpose of marketing products and services. Our Service Providers are prohibited from using your Personal Information for any purpose other than the delivery of services to us
  • With the vendors from which you make purchases using our goods and services
  • With third parties for co-marketing purposes, to improve our products and services, or to provide you with other products and services that may interest you
  • With our advertising partners for the purpose of ad targeting, remarketing, and customized advertising content
  • As necessary, for the following purposes: (a) to comply with any legal process; (b) to respond to requests from public and government authorities; (c) to enforce our terms and conditions; (d) to protect our operations and protect the rights, privacy, safety or property, you or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain
  • To our insurers and professional advisers for the purposes of managing risks, obtaining professional advice, exercising or defending against legal claims, etc.
  • To third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)
  1. Your California Privacy Rights

This section supplements the other parts of our Privacy Policy, and provides additional information for California residents.

Information on Sharing for Third-Party Marketing Purposes

We do not share personal information with third parties for third-party marketing purposes.

Right to Opt Out of the Sale of Personal Information.

Although we do not sell your personal information in exchange for money, some of the ways in which we share your personal information for advertising may be considered a “sale” under California law. If you are a California resident and would like to opt out of our use of your information for these purposes, you may do so here or by downloading and using a browser supporting the Global Privacy Control (GPC) browser signal here https://globalprivacycontrol.org. If you choose to use the GPC signal, you will need to turn it on for each browser you use

Other Rights Under the California Consumer Privacy Act of 2018

Our Site, products, and services are intended exclusively for a commercial audience, and we provide our products and services exclusively to other businesses. Therefore, the personal information we collect is not subject to all of the rights provided under the California Consumer Privacy Act of 2018 (the “CCPA”).

Consistent with California law, we will not deny providing products or services to you, charge you different prices or provide a different level or quality of services to you based on your preferences regarding your personal information unless those differences are reasonably related to the value of your personal information.

  1. PRIVACY INFORMATION FOR NEVADA RESIDENTS

Under Nevada law, Nevada residents may opt-out of the “sale” of “covered information” as defined by Nevada law under certain circumstances. Our uses of your personal information are not sales under Nevada law, so no opt-out is required.

  1. WEBSITE AND APPS NOT INTENDED FOR CHILDREN

Our website and apps are neither intended for, nor targeted to those under 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we possess information from a child under the age of 16, we will delete such information in accordance with the Children’s Online Privacy Protection Act (“COPPA”) or other applicable laws (such as the California Consumer Privacy Act). If you are a parent or guardian and you believe that your child under the age of 16 has provided us with personal information without your consent, please contact us.

  1. EMAIL COMMUNICATIONS

You may unsubscribe from our marketing communications by clicking the “unsubscribe” link found in every commercial email we send, or by sending us a request to unsubscribe to basales@buyersaccess.com. If you opt-out of our marketing email communications, we may still send you email messages related to your account with us, including specific transactions or our services. Unsubscribing from our marketing communications will not affect the level or quality of service we provide to you.

  1. Information Security

We have implemented appropriate and commercially reasonable physical, technical, and administrative safeguards to help prevent unauthorized access to, use of, and disclosure of, your personal information. However, there is no perfect security, and we cannot guarantee your personal information will always remain secure. You are responsible for maintaining the secrecy of any credentials used to access your account with us. If you suspect any unauthorized activity associated with your account, please report that activity to us immediately.

  1. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time, so you should check our website periodically for changes. Your continued use of our website or apps after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the changed terms.

On November 8, 2021, we changed our Privacy Policy to clarify the types of information we collect about you, the ways we collect your information, and how we use and share your information. We updated our Privacy Policy to use the same standards across all of our brands and websites. And we updated the part of our Privacy Policy that explains the rights of California residents under the California Consumer Privacy Act. Finally, we re-formatted our Privacy Policy to make it easier to read, and better enable you to find the information you are looking for.