The SPM Company (a large Southeastern U.S. apartment owner) saves over 12% annually on their maintenance and replacement costs while reducing the workload of their on-site staffs.

 

May 15, 2007

Supplier Awards 2006-2007

Best Timely Reporting – Maintenance USA
Highest Increase in Sales – Staples
Best Response to a Special Request – Wilmar
Outstanding Customer Service – BBC Lighting
Best Cooperation from a Supplier - Sherwin Williams and Staples
Supplier of the Year – Planet Telecom


 
  May 19, 2006

Supplier Awards 2005-2006

Best Timely Reporting – BBC Lighting
Highest Increase in Sales – Arbor Contract Carpet
Best Response to a Special Request – Staples and OfficeMax
Outstanding Customer Service – ICI Paints
Best Cooperation from a Supplier - RENTGROW
Supplier of the Year – Hughes Supply


 
  June 5, 2005

STAPLES Recognized for Outstanding Customer Service

STAPLES, A Buyers Access preferred supplier is recognized for "Outstanding Customer Service Experience".
STAPLES is pleased to announce that the Staples Contract Division's call center has been certified for the second consecutive year by J.D. Power and Associates as delivering an "Outstanding Customer Service Experience". This award attests to Staples ongoing commitment to customer service.
The JD Power press release is featured today on their corporate site homepage here.


 
  May 19, 2005

Supplier Awards 2004-2005

Best Timely Reporting - MUSA
Highest Increase in Sales - ZEP
Best Response to a Special Request - ALL INC.
Outstanding Customer Service - BBC Lighting
Best Cooperation from a Supplier - PlanetTelecom
Supplier of the Year - ZEP


 
  October 4, 2004

NEW WHIRLPOOL APPLIANCE PROGRAM

Buyers Access, the Apartment Industry's Purchasing Department, for 20 years, has enhanced our program offering to include the complete line of Whirlpool appliances.

Whirlpool appliances are back by popular demand! As your chosen purchasing expert, Buyers Access has responded to our members and we believe Whirlpool appliances offer a superior value, the best product, price and service. If your property standard is Whirlpool, we encourage you to consider adopting All Inc. as your preferred appliance provider.

Buyers Access is pleased to offer our elite group of members the complete assortment of Whirlpool and Roper through All Inc.

If you have any questions regarding this new program, please contact our Member Services department at 800-445-9169.


 
  August 13, 2004

Friedrich P-Series PTAC Safety Information

Friedrich has identified a potentially serious safety problem with the heater assembly units used in certain Friedrich Packaged Terminal Air Conditioning (PTAC) units manufactured (or with heating units used as replacements in performing repairs) between November 1, 2002 and December 31, 2003.

The problem is confined to units in the "P" series, with serial numbers ranging between LBLP00001 through LCMP99999 and any "P" series units that were serviced between June 1, 2003 and December 31, 2003 in which service included the field replacement of the heater assembly. The model and serial numbers are written on the nameplate which is attached to the unit behind the plastic front cover, directly below the control panel.

Friedrich has received reports of property damage arising from the fact that, in some cases, the rotary dial switch on the units can be inadvertently positioned between the High and Low fan speed settings, creating a rapid temperature rise that can lead to overheating, melting of the blower wheel inside the unit and a potentially unsafe condition.

Accordingly, Friedrich is conducting a voluntary recall of these units, working in cooperation with the U.S. Consumer Product Safety Commission. Anyone who has one or more of these units is urged to refrain from using it in the heating mode and submit product details via the PTAC Heater Recall Information Form or call 1-800-664-5698 to schedule a free, on-site repair.

* For more information, you can view the PTAC Safety Frequently Asked Questions or send email to PTACrecall@friedrich.com.


 
  June 30, 2004

The famous "Mecklenburg County, North Carolina" CO detector code is happening in New York effective November 10th. Affected areas include Manhattan, Brooklyn, Queens, Bronx, and Harlem. That code states "CO detectors will be required in all multi family units and all residential housing". For more information click here.
Please contact Member Services today for special bulk pricing through Buyers Access suppliers.


 
  June 24-26, 2004

NAA in Las Vegas! Buyers Access is pleased to take part in one of our industry's greatest events! Look for our booth and let us know how we can help you.


 
  May 6, 2004

Buyers Access held their annual Supplier Event and awards were given out to suppliers based on seven categories:
Outstanding Customer Service - Century Maintenance Supply
Best Cooperation From A Supplier - Sherwin Williams
Best Response To A Special Request - Maintenance USA
Best Timely Reporting - Martin Greenbaum Company and ZEP
Highest Increase In Sales - STAPLES
Best Response To A Special Request - Maintenance USA
Supplier Of The Year - STAPLES Business Advantage

Many thanks to all our suppliers for being a part of the Buyers Access family!