Buyers Access Blog
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Company News

Buyers Access Partners with Ancillary Services Management (ASM) to Provide Ancillary Contract Management and Negotiation Services

by Michelle N. on 9/11/2018 12:15:00 PM

(Denver, 9/11/2018) – Buyers Access (BA) announced today a partnership with Ancillary Services Management (ASM), industry leading experts for professionally negotiated and managed ancillary programs in multifamily rental housing. Through this partnership, BA members will have the ability to maximize ancillary revenue opportunities, and the expertise available to help locate new amenities and services, manage existing contracts, and increase returns from ancillary agreements.

“We are thrilled to add Ancillary Services Management as a supplier partner, and we look forward to our customers benefitting from their expertise in ancillary services, contract management and revenue enhancement” says Hila Muchow, National Director of Supplier Management, Buyers Access. “ASM has a long history of providing these services to owners and operators and helping to further maximize their NOI.”

“We are excited to be a part of the Buyers Access network and to be able to offer an outsourced ancillary services department solution to its members,” says Andrew Smith, President of Ancillary Services Management. “ASM brings value to its clients by increasing the bottom line thru expense reduction, revenue generation and improved efficiencies, all the while freeing up clients’ time to focus on their core business.”

ASM locates, negotiates, executes and manages ancillary services contracts including but not limited to, ATM machines, telecom services, smart home solutions, laundry services, and many more. ASM works to improve contract terms, provide new streams of revenue, and help avoid costly renewals.

About Buyers Access

Buyers Access (BA) is the country’s leading provider of customized purchasing solutions, serving more than half a million member units in the multifamily space. For more information, visit or contact Dan Haefner at 303-991-5577,

About Ancillary Services Management

Ancillary Services Management (ASM) founded in 2003, is the premier ancillary service management company whose commitment to its clients is to increase their revenue, save them time, and provide quality services to communities and their residents. ASM offers professionally negotiated and managed amenities and ancillary services, resulting in improved efficiencies and consistency in our client’s ancillary programs. ASM’s newest service is FoliEdge, a web based contract management platform that provides visibility into a company’s service and provider agreements. With FoliEdge, a company is able to organize and manage the information related to their portfolio's properties, agreements, payments associated with those agreements, providers and services. For more information visit, or contact Karen Summers at 866-934-3108 x15.


Company News

Buyers Access Hires on West Coast Sales Director

by Michelle N. on 9/10/2018 6:38:00 PM

Denver, Colo., September 10, 2018 – Buyers Access is pleased to announce the addition of Xenia Diniz as Sales Director, located in San Diego, CA. In this new position Xenia will direct all sales activities for the Western U.S., leveraging off her 20 plus years of commercial and multifamily industry experience growing, building and developing client relationships. Xenia has a proven history helping her previous organizations accelerate revenue growth, and should quickly become accretive to the continued success of the Buyers Access sales team.

Prior to joining Buyers Access, Xenia served as a Commercial Real Estate Associate with CoStar Group, where she analyzed commercial real estate data for business and income growth opportunities, and sold, trained and educated clients on CoStar’s commercial real estate system. Prior to CoStar, Xenia served as Regional Sales Manager for Lease Hawk, selling performance management solutions (SaaS) to C-Level executives. Previous positions included Market Sales Manager for RentPath, LLC., and Account Executive for Apartment Guide.

“We are excited to welcome Xenia to our team of procurement experts at Buyers Access. We look forward to her contributions as we continue to expand our presence in the West Coast market,” said Ken Miller, Vice President of Sales, Buyers Access. “With the addition of Xenia, combined with our entire sales team, we now have 100% coverage throughout the U.S. – allowing us to interact with all of our prospective clients.”

“I am excited to be part of a company that provides a service with clear and immediate value but most importantly cares for its team and clients,” said Xenia Diniz, Director of Sales, Buyers Access.

Xenia earned a Bachelor of Science in Business Management and Marketing, University of Phoenix. She also holds a Certificate of Real Estate, Finance, Investments and Development, University of San Diego, California.

About Buyers Access
Buyers Access is the nation's leading Purchasing and Cost Control specialist for the multifamily housing industry. We take an active role as your business partner, and provide full service solutions to help your business maximize the value of your real estate. Since 1986, Buyers Access has helped thousands of properties reduce their operating costs and become more efficient. Through the use of our operational expertise, these properties have added millions of dollars to their real estate value. For more information, contact Buyers Access at or call 1.800.445.9169

Media Contact:
Michelle Niemeyer
Director of Marketing
Office: 253.446.6303

Company News

Procurement Optimization Webinars Every Tues. & Thurs. @ 11:30am EST. Listen In for Your Chance to Win $500

by Michelle N. on 8/20/2018 10:53:00 AM


Preparing for your regional quarterly meetings?
Pre-planning and budgeting discussions for 2019?
Student Housing Planning – Post-Turn?
Looking for ways to cut product spend and increase transparency?

Join us and learn more about how Buyers Access can optimize your purchasing. Register for the webinar and be entered to win $500 Visa Gift Card.

• Webinars will occur two times a week on Tues and Thurs at 11:30 am EST through the month of September.
• You will receive a calendar invite and your chance to win.
• You must register, attend the webinar, and take a short survey in order to qualify for the drawing!
• You will only get to register for the drawing once and we will announce the winner on September 30, 2018.

Company News

Pioneering Announces Strategic Partnership With Buyers Access - Industry Leading Buying Group

by Michelle N. on 8/7/2018 12:36:00 PM


Mississauga, ON - August 7, 2018) – Pioneering Technology Corp. (TSXV: PTE; OTC: PTEFF), (“Pioneering” or the “Company”), a technology company and North America's leader in cooking fire prevention technologies and products is very pleased to announce a strategic partnership with Buyers Access (BA) of Denver Colorado. BA is the leading provider of purchasing optimization services and customized purchasing solutions to the multifamily industry in the United States, serving more than 600,000 housing units nationwide.

“We are excited to add Pioneering Technology to our diverse group of supplier partners, and to supplement our service offering with the country’s leading cooking fire prevention solutions provider” says Dan Haefner, CEO and President of Buyers Access. “Pioneering’s SmartBurner will help our owners and operators further safeguard their residents and communities from the dangers of cooking fires, while delivering the potential opportunity for a reduction in insurance expenses, a win-win for everyone.”
As part of this partnership, BA will deliver targeted marketing programs centered around cooking fire awareness and work directly with BA member owners and operators to promote Pioneering’s SmartBurner as a cooking fire prevention solution.
Pioneering CEO Kevin Callahan said, “Our mission is to help protect people and property. Partnerships with buying groups in the channels we operate in is a strategic focus of the Company and something we are investing in. Buyers Access is the leading Group Purchasing Organization (GPO) in the multifamily housing market and therefore a perfect partner. BA has recognized our industry leading cooking fire prevention product solutions to help better protect their member’s residents and properties while also delivering a return on investment. We are looking forward to working with BA and our distributors to help broaden awareness and grow our multifamily segment.”
According to the National Fire Protection Association (NFPA), cooking fires are responsible for 74% of multifamily housing fires annually and are also the leading cause of cooking fire related injuries. Pioneering’s product solutions, including its best-selling SmartBurner with patented temperature limiting control (TLC) technology, help prevent cooking fires before they start.
About Buyers Access: Buyers Access (BA) is the United States’ leading provider of customized purchasing solutions, serving more than 600,000 housing units in the multifamily space. For more information, visit or contact Dan Haefner at 303-991-5577,
About Pioneering Technology Corp.: Pioneering Technology is an "energy smart" technology company and North America's leader in innovative cooking fire prevention technologies and products. Our mission is simple: To help save lives and property from the number one cause of household fire – cooking fires. We do this by engineering and bringing to market energy-smart solutions that make consumer appliances safer, smarter, and more efficient. Our patented cooking-fire prevention products address the multi-billion-dollar problem of cooking fires. According to the National Fire Protection Association, stovetop cooking is the number one cause of household fire and fire injuries in North America. Pioneering’s patented temperature limiting control (TLC) technology is now installed in over 250,000 multi-residential housing units across North America without a single cooking fire being reported, delivering peace of mind and a solid return on investment for its customers. Pioneering’s proprietary cooking fire prevention solutions include Safe-T-element, SmartBurner, SmartRange, RangeMinder & Safe-T-sensor and are suitable for the majority of the more than 140 million stoves/ranges and over 140 million microwave ovens in use throughout North America. For more information, visit
For more information, please contact:
Pioneering Technology Corp.
Michael Quast, VP Marketing & Communications
Phone: 647-945-7521
For investor relations please contact:

Contact Financial Corp.
Rob Gamley
Phone: 604-689-7422
This news release contains certain forward-looking statements that reflect the current views and/or expectations of the Company with respect to its performance, business and future events. Such statements are subject to a number of risks, uncertainties and assumptions. Actual results and events may vary significantly.

The TSX Venture Exchange Inc. has neither approved nor disapproved the contents of this press release

Company News

Six Steps to Procurement Optimization

by Michelle N. on 8/1/2018 5:02:00 PM

How are you doing as a company when it comes to these six critical areas of optimizing Procure to Pay operations?

1. Information/Insight/Intelligence
It all begins with good data. Are you receiving the data necessary internally or from suppliers to make prudent and well-informed decisions? Quality timely data is the foundation for a successful procurement optimization strategy.

2. Strategy/Policy
Well defined and communicated policies must be established to ensure your organization is strategic in its sourcing efforts. How do you communicate and train in the most effective manner? Strategy and policy must be adopted cross-functionally across the entire organization.

3. People/Culture
Many organizations are under staffed when it comes to a disciplined procurement process and personnel. What options are available to leverage other resources and to augment your people and results? External specialists help keep organizations focused on the core business tasks and to maximize profitability.

4. Process/Organization
Look closely at the operational design and organizational structure of the procurement function. Is your process clearly defined, documented and communicated? All things must be aligned so that people, process and technology are optimized toward efficiency.

5. Technology Adoption
An effective e-procurement system can significantly improve process efficiencies. Do you utilize a defined catalogue or electronic invoicing? The proper technology solution(s) can eliminate paperwork, expedite contract fulfillment and control compliance.

6. Monitoring and Controls
Companies must identify ways to monitor and measure purchasing in order to determine ROI. Can you benchmark your procurement results against industry standards or other owner/operators? ROI should be benchmarked against business objectives to drive cost containment, NOI enhancement and performance metrics management.

Contact us today
to learn more about how Buyers Access can optimize your purchasing performance.

Company News

Come Talk to Us at the HAA Business Exchange on Aug. 2nd!

by Michelle N. on 7/31/2018 3:51:00 PM

Look out for Jenny Hidalgo at the HAA Business Exchange on Thursday and get to know more about how Buyers Access optimizes purchasing performance for owners and operators.

Date: Thursday, August 2, 2018
Location: Ayva Center, 9371 Richmond Ave, Houston, TX 77063
Time: 8:00 a.m. Registration
                            9:00 a.m. – 11:00 a.m. Exchange


Contact Jenny Today!

Jenny Hidalgo - Director of Sales

Company News

Buyers Access Appoints New VP of Sales

by Michelle N. on 7/20/2018 12:09:00 PM

Denver, Colo., July 20, 2018 – Buyers Access is pleased to announce the appointment of Ken Miller as Vice President of Sales, who brings substantial leadership experience to the Buyers Access Sales team, with over 34 years of experience in Information Technology, Process Improvement, and Multifamily Operations Management.

During his multifamily career, Ken has held COO, CTO, CIO, and VP positions with such firms as The LYND Company, CF Real Estate Services (formerly CFLane/Lane Company), Peak Campus, Rainmaker-LRO, Ambling Companies, Pinnacle Realty, and Insignia Financial Group. Ken previously spent 13 years outside of multifamily with Sara Lee Corporation and Southern Weaving Company.

Ken’s background and management experience includes overseeing numerous departmental areas such as Property Operations, Human Resources, Payroll, Information Technology, Corporate Marketing, Corporate Training, Business Development, Technical Product Implementations, and Ancillary Services (voice, video, and data contract negotiations), Compliance, Construction Services, Corporate Accounting, and Property Accounting for Conventional, Affordable, and Student Housing management platforms.

“Ken’s past experience and leadership is a natural fit to continue building upon the substantial foundation established by our sales team, and to facilitate further escalation of our current upwards sales trajectory,” said Dan Haefner, President and CEO.

“I am honored to be a part of the Buyers Access leadership team and excited to assist our stellar sales team in promoting Buyers Access’ Purchasing Optimization Services and Data Analytics,” said Ken Miller, Vice President of Sales.

Miller earned his degree in Business Administration with a concentration in Data Processing from the University of South Carolina-Spartanburg.

About Buyers Access

Buyers Access is the nation's leading Purchasing and Cost Control specialist for the multifamily housing industry. We take an active role as your business partner, and provide full service solutions to help your business maximize the value of your real estate. Since 1986, Buyers Access has helped thousands of properties reduce their operating costs and become more efficient. Through the use of our operational expertise, these properties have added millions of dollars to their real estate value. For more information, contact Buyers Access at or call 1.800.445.9169

Media Contact:
Michelle Niemeyer
Director of Marketing
Office: 253.446.6306

Company News

5 Trends to Watch in Multifamily Investment for the Rest of 2018

by Michelle N. on 7/19/2018 6:22:00 PM

Bleecker at Hyde Park, a Fogelman-managed property in Tampa, Fla., features an outdoor pool courtyard area with a fire pit to foster social interaction and relaxation among residents and their guests.

Multifamily investors have continued to enjoy rock-solid stability and strong fundamentals in the early half of 2018. Even with oversaturation and overbuilding in urban cores, capital market demand for multifamily remains robust, with sales volume up 44% year over year, according to recent reports. Now, midway through the year, many wonder if the multifamily sales appetite will continue or if we’re facing the “end of easy” across the asset class.

To find out, here are five trends to watch for in multifamily investment for the remainder of 2018:

1. Demand Is Gradually Catching Up to Supply
With large supply deliveries in major markets, we’ll continue to witness the residual effects of softness, especially in the boom submarkets and Class A asset space. As an example, infill Nashville was once a darling of multifamily. Now, the city is on the “no-fly list” for many institutional investors due to record-level new-apartment deliveries. The influx of new supply inevitably led to rent concessions in excess of two months free. However, the city is turning the corner this year with moderate effective-rent growth from the gradual burn-down of concessions and unit absorption.

Other submarkets in major MSAs are now starting to see a concentration of supply deliver and are expected to chart a similar, if slightly less severe, path as demand catches up to supply over a multiyear period.

2. Buyer Demand Outweighs Higher Borrowing Costs
Not unlike some other property types in real estate, there are more market participants pursuing multifamily assets than assets in other sectors. At the same time, the cost of debt has increased, with the 10-year U.S. Treasury up 80 basis points since September 2017.

The result of such competing factors in asset pricing suggests that the increased level of equity capital outstrips the higher debt cost. As a result, cap rates and expected investor returns have held steady or slightly decreased in most markets. Important to note, buyer demand isn’t spread evenly across asset types and locations. The increased level of sale offerings has created appealing opportunities for some assets that don’t “check all of the boxes” for the average investor. While tighter yields are a reality, investors continue to view multifamily as an attractive asset class, especially in comparison to alternatives such as equity/bond markets or other real estate asset types.

3. Workforce Housing Fundamentals Are Still Strong
Marketwide averages for rent growth and occupancy don’t tell the whole story as specific asset types drift further from the mean. Fundamentals continue to deteriorate for Class A product in core submarkets, for example, while Class B properties continue to show gains.

In general, the supply-and-demand picture is more appealing for workforce product, which is typically synonymous with Class B properties. The lower price point for workforce housing ensures insulation from new supply, given the high rents needed to justify new construction.

On the demand side, the labor market remains strong by most measures, including job growth and household formation, two related demand drivers for multifamily. Additionally, alternatives to apartment rental for the workforce population are scarce, due to rising home prices and tighter lending standards.

Hand in hand, these macroeconomic trends show no sign of imminent change and will continue performing for the workforce housing segment of multifamily.

4. Non–Top-Tier Submarkets Are Flying Under the Radar
With some properties averaging 40-plus bids in certain MSAs, competition is fierce and the odds of securing those assets at reasonable terms are low. However, buyer demand varies widely, and many of the assets that aren’t located in top-tier submarkets or that lack a significant physical value-add upside aren’t receiving the same attention from buyers.

At Fogelman, we expect that properties outside the “bull’s-eye” will offer the best risk-adjusted return as (a) the less-sexy submarkets are outperforming most top-quartile areas, due to less pressure on fundamentals from new supply; and (b) higher going-in yields and smaller renovation scopes inherently mean lower execution risk.

Looking ahead in the near term, we expect properties located outside of the top-tier submarkets within growing MSAs, such as those in the Southeast and Texas, will outperform the average, especially Class B properties.

5. Generational Sandwich Is Keeping the Market Healthy
The average age of a first-time home buyer recently rose to 30 as millennials opt to rent longer. Furthermore, 2018 has presented a new set of challenges for first-time home buyers; namely, a new tax law whose effect has yet to be felt on homeowner taxes or property values; low inventory; tough credit; and rising mortgage rates. Coupled with baby boomers selling their homes and downsizing to multifamily apartments in exchange for flexibility and mobility, the generational sandwich of millennials and boomers continues as one of the most important macrotrends for apartments this year.

Resource: MFE


Multifamily Purchasing: Standardization and Compliance Class

by Michelle N. on 7/9/2018 12:49:00 PM

Multifamily Purchasing: Standardization and Compliance Class
Wednesday, July 18, 2018 1:00 PM - 4:00 PM EST

Want to better understand how to more effectively spend your allotted budget? This course will teach you how to reduce purchasing and overhead costs so you can stay within your budget!

In this class, you will be able to project savings and learn about:

> Supplier management

> In-house vs group purchasing

> Healthy purchasing

> Standardization

> Spend management and budgeting

> Online ordering and reporting

> Benchmarking

> Improving purchasing

Register soon!

Click here for flyer



Register Here!


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