Buyers Access Blog
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Company News

NAA Student Housing Tradeshow Fitbit Winners!

by Michelle N. on 3/18/2015 7:05:35 AM

Thank you Scott and Laura for stopping by our booth to learn more about the Smart Advantage Purchasing Program.


For more information on how the Smart Advantage Purchasing Program can save you money and increase NOI, please contact our Sales Team today!


Company News

Net Neutrality Regulations and the Impact on the Apartment Industry

by Michelle N. on 2/27/2015 10:23:42 AM

They Did It: FCC Votes Yes on Net Neutrality

In a 3-2 party-line vote, the Federal Communications Commission (FCC) approved net neutrality regulations for mobile and wired or “fixed” broadband on February 26. This bans paid priority for Internet traffic and prohibits Internet providers from blocking or slowing down online content. The multifamily industry and its residents depend on the Internet for online marketing and leasing, revenue management, community amenities and more.

The vote reclassifies broadband as a “telecommunications service” under Title II of the Communications Act – a provision traditionally applied to telephone companies. Critics say the FCC has opened up Internet providers to taxes and fees that will reduce investment in the nation’s digital infrastructure.

However, the regulations carve out 27 sections from Title II to prevent utility-like rate oversight. Cable companies and mobile carriers that were not covered by earlier net neutrality regulations are expected to challenge the ruling in court.

NMHC/NAA will review the regulations to determine the impact on the apartment industry.


Shared from the National Multifamily Housing Council

Company News

Sustainability : U.S. Green Buildings to Attract Lower Interest Rates

by Michelle N. on 2/18/2015 6:52:58 AM

Digested from “U.S. Green Buildings to Attract Lower Interest Rates”
U.S. Green Building Council news release (2/9/15)

Fannie Mae is now offering lower interest rates to multifamily communities with green certifications such as the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED), Energy Star and Enterprise Green Communities Criteria.

Through its Multifamily Green Initiative, Fannie Mae will offer green-certified multifamily properties a 10 basis point reduction in the interest rate of a refinance, acquisition or supplemental mortgage loan. This rate cut lowers a 4 percent market interest rate to 3.9 percent. A building owner with a $10 million loan amortizing over 30 years would save $95,000 in interest payments over a 10-year term.

Fannie Mae is the national leader in multifamily financing, with a more than $200 billion portfolio. All loans financed through the Multifamily Green Initiative will be securitized as Green MBS, increasing the volume of green bonds in the market.

- Read more here

Company News

Win a Fitbit at the Student Housing Conference and Tradeshow, Booth 500

by Michelle N. on 2/17/2015 4:15:35 PM

Company News

12 Simple Steps to Opening Your Pool for the Season

by Michelle N. on 2/5/2015 5:11:23 AM


Warmer days are around the corner so make sure you are ready to prepare your pool for the summer. Test your equipment, check safety features, and have sparkling clean water ready for the first splash of the summer season. Before opening the pool for swimming, follow these 12 simple steps below:

1) Remove, clean, and store the pool cover

2) Thoroughly clean and vacuum the pool

3) Add water to the desired height at the prescribed rate of 1” (25mm) per hour

4) Test water balance, pH, calcium hardness, cyanuric acid, and total alkalinity levels

5) Inspect electrical service, filters, skimmers, drains, ladders, diving boards, plugs, gauges, and other important components of the system

6) Lubricate fittings, valves, o-rings, and plugs

7) Inspect tile and grout installations

8) Clean and inspect pool deck

9) Skim pool water surface and vacuum pool bottom

10) Backwash filter, if necessary

11) Shock pool water to breakpoint levels

12) Add algaecide, as required



Company News

Buyers Access Annual Conference in San Juan in 5 Days!

by Michelle N. on 2/4/2015 2:05:14 PM


11th Annual Buyers Access Business Education Conference in San Juan, Puerto Rico, is just 5 days away!

Company News

Energy Efficiency Lingo

by Michelle N. on 1/22/2015 8:31:52 AM

With all this talk about HVAC Energy Efficiency Standards, sometimes it is difficult to remember or even know what the abbreviations really stand for. So, below is a quick reference key to understanding Energy Efficiency lingo.

SEER = Seasonal Energy Efficiency Rating

EER = Energy Efficiency Rating

HSPF = Heating Seasonal Performance Factor

AFUE = Annual Fuel Utilization Efficiency


HVAC Questions?

Ask us about new 2015 condensing unit legislation or any other HVAC questions you have. Our supplier, HD Supply, has over 100 years of combined HVAC experience.

Click here to learn more.


Company News

Buyers Access 2015 Event Calendar

by Michelle N. on 1/20/2015 4:22:27 AM

Buyers Access will be attending, exhibiting and hosting many events in 2015. Here is the most recent 2015 Event Calendar for reference. We look forward to connecting with you this year. Cheers! 

Buyers Access 2015 Business Education Conference - February 9 -12
Grand Rio Mar Beach Resort Rio Grande | San Juan, Puerto Rico


NAA 2015 Student Housing Conference & Exposition - February 17-18
Aria Resort | Las Vegas, NV


TAA 2015 Education Conference & Lone Star Expo - April 22-25
Henry B. Gonzalez Convention Center | San Antonio, TX


NAA 2015 Education Conference & Exposition - June 24-27
Mandalay Bay Resort & Convention Center | Las Vegas, NV


Company News

Attainable Steps to Optimize Your Purchasing Program in 2015

by Michelle N. on 1/7/2015 11:51:28 AM

The beginning of January is the time for New Year's resolutions, so what are you going to do in 2015 to improve NOI? What can you do to implement a cost-effective purchasing program for your Management company? Oftentimes, we fail to chart the specific and attainable steps necessary to successfully achieve our goals. Buyers Access suggest the following to help optimize your purchasing program in 2015:

Review & Analyze – Perform a complete review of MRO (Maintenance, Repair, Operations) spend for 2013. Evaluate each property’s expenses and number of vendors used.

Consolidate & Standardize – A reduction in the number of suppliers, and different product brands/styles = standardization. This results in a reduction of invoice processing, inefficient inventory, and time. Time = Money

Utilize e-Commerce Technology – By implementing a configurable, electronic purchasing platform, you can gain spend control, standardize, and reduce processing costs per invoice. The average process cost per paper invoice is $18. The average cost per electronic invoice is $3*. Savings of $15 per invoice.

Negotiate Pricing & Value Added Services – Review your current vendor pricing and discounts. Does that vendor offer value added services (free shipping, rebates, training & reliable customer service)? Schedule meetings with your preferred vendors to review your current purchasing programs.

Implement Your Revised Purchasing Program – Rollout your new purchasing program and procedures to each property. Include initial, and on going training to all property personnel, schedule quarterly updates, and performance reports.

Be Realistic & Honest - Do you and/or anyone in your organization have the time to review, develop & implement these necessary steps? Consider the real value of a reputable Purchasing/Spend Management Consultant, like Buyers Access. Our average member realizes a NOI of over $50 per unit per year.

To learn more about other cost/time reducing strategies and services that Buyers Access can offer, contact us. We look forward to hearing from you, and wish you healthy and prosperous New Year.

*Purchasing Today –Volume 10, Number 4, Page 18

Company News

NAA's Top Operations Tips from 2014

by Michelle N. on 12/18/2014 6:37:18 AM

Check out NAA's top 8 multifamily operations insights from 2014!

As onsite staff in multifamily housing, we know you're asked to wear multiple hats, often at the same time. Because of this, Operations Insights has strived to bring you new information and helpful hints relevant to all of the hats you wear.

In case you missed it the first time around, here are eight of the most interesting insights into multifamily operations of the year:

1. When repositioning a community, it’s imperative to get the local police onboard.

“Because the property stigmatizes with the tenant base and the surrounding community, it also stigmatizes with the Police Department. When you go in and pick up such a property, your first thought really has to be the police. They need to know who you are. Often, they’re a bit fatigued dealing with the property…We ask them to help us. They need to know that if they call us because there is a problem that we’re going to act on it. We’re not going to sweep it under the rug or let it go.”

Read more about how Kathy Dennison Adrianse, owner of Lighthouse Property Management in Wyoming, Mich. transformed a previously crime-ridden apartment community into safe, thriving and family oriented housing.

2. Reduce invoice processing to boost your bottom line.

Processing of supplier invoices for both approval and payment is one of the most overlooked areas where hidden costs lie. Research has shown that it costs anywhere from $45 to $75 to process one invoice. Processing (soft) costs include employees’ time, usually multiple employees, postage and paper costs. Find more cost cutting measures in 3 Hidden Bottom-Line Boosters.

3. Use the screening process to help you say, “You’re Hired” with confidence.

“The screening process is definitely where you need to ask the right questions. Some of the most important ones are situational questions—how did they react in certain situations. I also think that circling back and asking the same question, just in a different way, to see if there is a slightly different variation is useful.”

4. You can improve a unit and get returns without doing a full renovation.

Gables Residentials’ Cris Sullivan, Executive Vice President, explained the Gables “Super-Punch.”

“The way we describe a Super-Punch is if there are some additional things we can do when we turn a unit that would really allow for some additional rent growth above the current market rent growth. The easiest way to explain is a full renovation is probably somewhere in the neighborhood of $10,000 to $15,000 a unit or more. Our average Super-Punch unit is probably more around $2,500 a unit. We come in and we identify just a few key things that we can do without going into a full renovation. It could be a new backsplash or changing the knobs on the kitchen cabinets. We’ve gotten big returns on minimal dollars.”

Read more about renovations, and find out which decorative trend has made a huge impact on units from the late ‘80s/early ‘90s.

5. In an emergency, candor is essential for successful crisis communications.

Why? Because effective crisis communications is straight and to the point. Don’t try to hide facts or paint a picture differently from reality. Stick to the facts and to your messaging. Read more about staying calm and collected in a crisis.

6. Listen closely to automated calls—or you could find yourself in violation of the Fair Housing Act.

It may sound like a robo-call but a deaf prospective or current resident may be trying to reach you! Deaf persons use telecommunications relay services to place and receive telephone calls Several forms of relay services are available for use by a deaf person, and onsite staff should be trained to recognize the different technologies available. Learn more about requests from deaf residents and applicants.

7. If you’d like to start using benchmarking as a tool, start by asking yourself who your competitors are.

“Take the time to prepare and identify your comps. How do you know how you are performing if you don’t compare or analyze your performance against a budget or market? You could be leaving money on the table, and nobody wants that.” Read more about benchmarking basics.

8. List, then fix, for a smooth make-ready.

According to Paul Rhodes, National Maintenance and Safety Instructor for the National Apartment Association Education Institute, you should use that first trip around the apartment to focus on what needs to be done instead of doing it. Make a complete list of parts and tasks that are needed to get the apartment ready. This will cut down on the amount of trips to the shop for parts. See his other tips for a smooth make-ready.

References: See more at:

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