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Industry Trends

Now you see it, then you don't? 3G is vanishing. Are you prepared?

by Christin D. on 9/9/2020 11:22:00 AM

A person holding a signDescription automatically generatedIMPORTANT INFO ABOUT SECURITY AND FIRE ALARM MONITORING! 
 
Is your system at risk?
The FCC has recently announced that cellular companies are currently decommissioning 3G cellular networks to make room for the new 5G networks. This change will impact cell phones and other devices currently utilizing WIFI networks, which includes many pertinent systems in multifamily communities. Below we explore the potential impact that could occur at your properties if you aren't prepared in advance for these changes.
 
System Failure
The phase-out of 3G will disrupt standard systems, and postponing upgrades could even lead to deactivation of systems, with the negative impacts and severity ranging in magnitude. Examples commonly seen in multifamily communities include everything from access control, alarms, cameras, fire dispatch panels, fitness on-demand portals, sound systems, and others.
 
Life-safety is the most significant responsibility when it comes to ensuring continuity at multifamily communities. Threats to vital systems that are relied upon to send emergency dispatch when needed must be addressed with urgency. Do you know when your 3G will be deactivating? Many properties have cameras and fire panels on 3G, which is a critical area of concern. A fire alarm sounding without the ability to send emergency responders could be catastrophic, with irreversable results. Not a risk you likely want to take, but where do you begin?
 
Taking Action
Proactive steps to addresspotential negative consequences of  3G deactivation include some of the following:

1.     Identification of all on-site community systems that currently use wireless connectivity

2.     Determining what network each system currently uses and documenting for future reference

3.     Researching potential suppliers and service providers who have quality products available to replace any old 3G systems in place.

4.     Meeting with suppliers and reviewing community needs

5.     Obtaining supplier upgrade proposals

6.     Analyzing proposals for proper products, price, speed, bandwidth, system functionality, and required hardware replacements

7.     Ensuring vendors have project completion timelines that fit your needs

8.     Ensuring vendors meet insurance requirements you, and provide a proper Certificate of Insurance (COI).

9.     Reviewing and executing contracts. 

What if it could be easier?
Buyers Access (BA) supports property management owners and operators nationwide through a supplier network of over 50 industry-leading vendors, with unmatched and unlimited service and support at levels within the organization. One of those supplier partners is Pulsar Alarms, who is actively working with BA members managing their needs around the decommissioning of 3G Their process allows for owners and operators to leverage an industry leadying company and process as simply as follows:
 

1.     BA Member contacts their BA Account Manager expressing the need to know more

2.     A meeting between Pulsar and BA Member takes place to review any known needs

3.     Pulsar performs a system info audit, identifies potential solutionsand presents to BA Member with top options determined.

4.     Pricing is negotiated, contract is executed, and work begins!

Would you prefer to do it all yourself? Or, would you rather Partner with BAand Pulsar Alarms to do all the legwork, and put time back into your day, and money back into your properties.
 
Pulsar Alarms Product Solutions
 
If you are not currently a BA Member, click here to contact BA immediately, and to see how you can become a valued Member.
 
Pulsar Alarm Systems is offering "HALO" which is an extremely cost-effective 4G LTE Security upgrade solution. Here are some of the benefits upgrading to HALO, and utilizing Pulsar Alarm Systems:
  • Nationwide coverage – Allows for a simple "one company" uniform adoption across all  properties, and standardization of process. 
  • Wireless security systems equipped with the most up to date 4G LTE cellular communications. 
  • All HALO systems installed on-site are controllable via a mobile application
  • Includes up to 50 individual user alarm codes, auto-arming and disarming, Text or Email notifications, 24hr customer support, and more! 
Tele-install by Pulsar was developed in response to COVID-19, making installation in todays environment a breeze. Pulsar's DIT (Do It Together) Tele-install program delivers pre-programmed equipment providing for an easy "Plug-n-Play" HALO install, and  comes with all the tech help necesarry. There are also many other options available with Pulsar when it comes to upgrading to quality 4G LTE wireless for a fraction of the price.
 
Please don't wait until it becomes an EMERGENCY!!
 
 
Drop here!



Company News

Press Release: Buyers Access announces partnership with OneApp Guarantee

by Christin D. on 8/18/2020 10:58:00 AM


OneApp Guarantee Announces Partnership with Buyers Access

Atlanta, GA (August 18, 2020)  – OneApp Guarantee, a national leader in leasing risk mitigation, today announced it has partnered with Buyers Access, a leading provider of purchasing optimization services and customized purchasing solutions to the multifamily industry.
 
“We are excited to partner with OneApp Guarantee and to provide an opportunity for our customers to increase occupancy and NOI by offering a financial co-signing service to renters,” says Dan Haefner, CEO and President of Buyers Access.  “The service is free to owner/operator communities, and a guaranteed renter significantly increases the ability to improve leasing velocity while reducing exposure to bad debt, a win-win situation.”
 
“Our goal at OneApp is to reduce risk while increasing occupancy at the same time by guaranteeing property management companies up to three months of lost rent or potential damages if a renter is evicted or skipped during their lease term,” says Sharp Gillespy, Director of Business Development of OneApp Guarantee.  “Our results have earned us relationships with some of the largest, nationally recognized management companies.”
 
About OneApp Guarantee: OneApp Guarantee is a secure co-signer service which connects renters with property management companies and guarantees a mutually beneficial relationship free from the fear and worry of rental agreement default.
For more information visit www.oneappguarantee.com or contact:
Sharp Gillespy, Director of Business Development
(678) 697-8245
 
 
About Buyers Access: Buyers Access (BA) is the United States’ leading provider of customized purchasing solutions, serving more than 800,000 housing units in the multifamily space.
For more information:  visit: www.buyersaccess.com or contact:
Dan Haefner, CEO
303-991-5577

 

 
 
Drop here!



Company News

"Prescriptive AI will change maintenance work" as seen in CREJ Property Management Quarterly 7.2020 edition

by Christin D. on 7/20/2020 6:01:00 PM

 

 
 
Drop here!



Company News

Press Release: Pulsar Alarms partners with Buyers Access

by Christin D. on 6/30/2020 2:57:47 PM

Pulsar Alarm Systems Announces Partnership with Buyers Access


PLAISTOW, NH (June 30, 2020) Pulsar Alarm Systems, a leading provider of Security and Fire Life Safety, today announced it has partnered with Buyers Access, a leading provider of purchasing optimization services and customized purchasing solutions to the multifamily industry.

 “We are excited to partner with Pulsar Alarm Systems, and to leverage their innovative one stop alarm solutions for our members,” says Dan Haefner, CEO and President of Buyers Access.  “Pulsar prides themselves in staying on the cutting edge of technological advances in the industry and will definitely be beneficial to both our customers and their residents.”
“Our goal at Pulsar is to provide property owners quality alarm services nationwide through one company,” said Brian Ireland, President and CEO of Pulsar Alarm Systems. “Our partnership with Buyers Access allows more property owners the convenience of centralized servicing for all their security and fire life safety needs. Our resident “DIY” Smart security option, HALO, provides a level of technological sophistication that today’s savvy renter is looking for and properties appreciate with no damage to units.”
 
About Pulsar Alarms:Established in 1974, Pulsar Alarm Systems has been widely recognized in the security and fire life safety industries across the nation. Gaining a title as an elite monitoring company among third-party managed and privately-owned apartment facilities, Pulsar Alarm Systems, made the decision to bring focus to the emerging market of “smart home security”. Upon this decision came the release of Pulsar’s newest and most innovative product — Pulsar HALO — our professional grade solution to the wireless world of smart home security.
Pulsar HALO is a leading commercial and residential smart security and automation platform. HALO is one of the only professional alarm systems with 24/7 UL redundant monitoring that can also be sold as a pre-programmed “DIY” system. Along with Cryptix encrypted security features and Wi-Fi camera options, it has a full complement of smart home capabilities, compatible with most Z-Wave home automation devices (door locks, thermostats, lights and more). Licensed throughout the United States, Pulsar HALO is the first “DIY” Smart Home Security Company created with the backing of a national alarm company.
 
For more information visit www.pulsaralarm.comor contact:
Jana Mallberg, Director of Multifamily Accounts 
 
About Buyers Access:Buyers Access (BA) is the United States’ leading provider of customized purchasing solutions, serving more than 700,000 housing units in the multifamily space.
For more information: visit: www.buyersaccess.com or contact:
 
Dan Haefner, CEO
303-991-5577



Best Practices

Navigating the "pre-NTV" & turnkey process, together!: Renewal Series Part 2

by Christin D. on 6/18/2020 1:13:00 PM

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Renewal Series: Part 2 – Navigating the “Turnkey” process together
Restructuring the process
In part 1 of this special renewal series, we examined how to forecast as accurately as possible for upcoming turns to begin scheduling and sourcing supplies. Though the industry has seen a decline in resident turnover, turns will still be inevitable. Some suggestions below can help you navigate current turn-key procedures and provide support and solutions for some pandemic imposed challenges.
Notice to vacate walks (or lack thereof)
Upon receiving a resident’s “Notice to Vacate” (NTV), an industry best practice is to notice the resident of entry for their “pre-Notice to Vacate” inspection, explaining it’s just to set expectations. These inspections usually are done anywhere 14-45 days prior to move-out. Under current conditions, access has become much more restricted, so how should you proceed scheduling upcoming turns?
Innovative Options
The recent Pandemic has made access more difficult, but there are options if you are unable to walk the unit for condition and scheduling. By looking at workorder history, length of residency, and asking residents if they have any questions for their move out inspection, you may be able to field some solid scheduling needs. Urgency in scheduling a contractor for needed turnkey activities with a potential back up plan is key navigating the current landscape. You don’t want to assume that one contractor will always be available, especially with any existing furloughs or reduced staffing practices currently in place with key contractors.
The “turn-key” process as we know it, knew it, and how to navigate it
To help navigate the turn process, below is a guide for each action and potential resources through Buyers Access or industry suppliers:
The “Standard”, “Challenge”, and “New Needs”:
1-      Pre NTV-walk:
 Standard: Typically done 14-45 days in advance of move-out with resident to inspect for repairs needed, and once again after current resident(s) vacate.
 Challenge: unable to enter due to pandemic restrictions
 New Needs: Social distancing protocols, PPE, ordering supplies in advance, scheduling back up for contractors in case they are unavailable due to pandemic shifts in labor and health.
2-      Move out inspection:
 Standard: conducted with or without the resident taking photos to generate Final Account Statement. Lock change is completed at this time and the maintenance and repair items identified can be scheduled with turn contractors (Paint, Clean, Carpet Cleaning or Replacement).
Challenge: Contractors may be unavailable due to pandemic impacts, so schedule back up or get basic turnkey supplies such as paint, carpet cleaning solution and minor equipment if warranted.
New Needs: Sanitization protocols recommended by CDC and other industry resources such as NAA and NMHC. Buy enough turnkey common items for a couple months in case supply chains become an issue due to substantially increased demand or extended supply challenges.
3-      Lock change:
Standard: Change locks upon surrender of unit by resident, or as needed upon eviction.
Challenge: Contactless operations can impact the surrender action causing legal issues if you are not careful. Also, contactless operations pose challenge to in person surrenders and lock changes.
New Needs: RemoteLock, a Buyers Access supplier can help you with touchless and contactless lock changes. See more about RemoteLock HERE.
4-      Trash out:
Standard: Follow legally recommended guidelines when performing Trash Outs to minimize liability risks.
 Challenge: Evictions in bulk, limited PPE available, extenuating circumstances exist, grey areas to consider in evictions, and potential adjustments to local laws that are abnormal restricting landlord activities.
New Needs: Consult your legal counsel before proceeding with a Trash Out where surrendered possession is in question.
5-      Punch:
Standard: NTV walks revealed much of what would be needed in the past but without the ability to enter units in some areas, plus potential for shortages in supplies, ordering further in advance or more than typical may be prudent. If you have problems sourcing products, or would like to better understand advance purchasing needs Buyers Access can help. Contact us HERE.
Challenge: Supply chain issues, ambiguity in forecast accuracy.
New Needs: Buyers Access has helped our members throughout the pandemic to source high demand items, and to get ahead of the curve. If you need someone to help execute a smooth transition between all turnkey and operational purchasing activities, Buyers Access is a good place to start. Contact us for a free analysis, or a call to discuss how we can help.
6-      Paint, Clean, and Carpet Cleaning:
Standard: Schedule vendors for each activity upon pre-NTV walk.
Challenge: Availability of qualified resources to perform turns, and Pandemic imposed changes.
New Needs: Buyers Access members have access to a network of supplier partners and vendor resources, as well as access to some in house solutions to the standard turn key contractor process. Suppliers within our network provided educational materials and training to operate new equipment to paint, clean, etc. If you need help with this, contact Buyers Access.
7-   Final Walk and Lock Change, unit is complete!
 
Industry best practices continue to evolve over time within the multifamily industry. Pandemic and other emergencies that are unpredictable can often create the need develop shifts in approach, or changes in practices to continue to serve our residents and teams. Prior to approaching the “Pre-NTV” walks, step back and weigh the options.
Visit https://www.naahq.org/coronavirus-guidance or https://www.nmhc.org/research-insight/Research-Insight-Knowledge-Library/covid-19-hub/ through NMHC. Buyers Access also is helping thousands of members navigate their operations and can help you too. Email us HERE and stop doing purchasing the hard way!
 

 

 
 
 



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