"Prescriptive AI will change maintenance work" as seen in CREJ Property Management Quarterly 7.2020 edition
by Christin D. on 7/20/2020 6:01:00 PM
Press Release: Pulsar Alarms partners with Buyers Access
by Christin D. on 6/30/2020 2:57:47 PM
Pulsar Alarm Systems Announces Partnership with Buyers Access
PLAISTOW, NH (June 30, 2020) – Pulsar Alarm Systems, a leading provider of Security and Fire Life Safety, today announced it has partnered with Buyers Access, a leading provider of purchasing optimization services and customized purchasing solutions to the multifamily industry.
“We are excited to partner with Pulsar Alarm Systems, and to leverage their innovative one stop alarm solutions for our members,” says Dan Haefner, CEO and President of Buyers Access. “Pulsar prides themselves in staying on the cutting edge of technological advances in the industry and will definitely be beneficial to both our customers and their residents.”
“Our goal at Pulsar is to provide property owners quality alarm services nationwide through one company,” said Brian Ireland, President and CEO of Pulsar Alarm Systems. “Our partnership with Buyers Access allows more property owners the convenience of centralized servicing for all their security and fire life safety needs. Our resident “DIY” Smart security option, HALO, provides a level of technological sophistication that today’s savvy renter is looking for and properties appreciate with no damage to units.”
About Pulsar Alarms:Established in 1974, Pulsar Alarm Systems has been widely recognized in the security and fire life safety industries across the nation. Gaining a title as an elite monitoring company among third-party managed and privately-owned apartment facilities, Pulsar Alarm Systems, made the decision to bring focus to the emerging market of “smart home security”. Upon this decision came the release of Pulsar’s newest and most innovative product — Pulsar HALO — our professional grade solution to the wireless world of smart home security.
Pulsar HALO is a leading commercial and residential smart security and automation platform. HALO is one of the only professional alarm systems with 24/7 UL redundant monitoring that can also be sold as a pre-programmed “DIY” system. Along with Cryptix encrypted security features and Wi-Fi camera options, it has a full complement of smart home capabilities, compatible with most Z-Wave home automation devices (door locks, thermostats, lights and more). Licensed throughout the United States, Pulsar HALO is the first “DIY” Smart Home Security Company created with the backing of a national alarm company.
Jana Mallberg, Director of Multifamily Accounts
About Buyers Access:Buyers Access (BA) is the United States’ leading provider of customized purchasing solutions, serving more than 700,000 housing units in the multifamily space.
Dan Haefner, CEO
Asset Renovation Supply Group (ARSG) Announces Partnership with Buyers Access
by Christin D. on 5/19/2020 11:02:43 AM
For immediate release:
Asset Renovation Supply Group (ARSG) Announces Partnership with Buyers Access
DENVER, CO (May 19, 2020) – Asset Renovation Supply Group, LLC (ARSG), a leading renovation supply and logistics company for the multifamily and hospitality industry, today announced it has partnered with Buyers Access, a leading provider of purchasing optimization services and customized purchasing solutions to the multifamily industry.
“We are thrilled to partner with ARSG and bring a new innovative approach to the renovation platform for our Members,” says Dan Haefner, CEO and president of Buyers Access. “ARSG’s approach helps owners and operators streamline the renovation process, while providing turnkey logistic and supply chain solutions critical to success.”
ARSG’s innovative approach helps owners increase their competitive advantage and win more acquisition contracts. By reducing typical renovation costs 20% - 40% through just in time supply chain management, ARSG provides superior purchasing power. In addition, they provide owners and operators with a differentiated service offering including impartial and independent market studies, interior and exterior improvement recommendations, detailed comprehensive pro formas and turnkey services. This allows a company to be much more price competitive relative to acquisition efforts and success.
“Our goal at ARSG is to provide owners with a “one-stop solution” by providing renovation scopes and products chosen for a property that become a significant factor in overall success,” said David Heitzman, President and CEO of ARSG. “When working with our team at ARSG, an owner will have a partner to provide details most important, while maintaining a competitive advantage by keeping costs under control. ARSG’s and a property’s success is built on greater transparency, communication and control of the products being utilized. Our bulk ordering process substantially decreases the impact of price increases and increases economies of scale, allowing your company to project with a high degree of certainty actual renovation costs and returns over the long term.”
With over 50 combined years of ownership, management, construction and renovation experience, ARSG knows what it takes for properties to be successful. We understand all aspects of a buyer’s needs, from start to finish, including management operations, construction management, renovation implementation/project management, investment management and dispositions. We can help increase your competitive advantage and win more acquisition contracts by decreasing typical rehab costs from 20% to 40%, significantly increasing your return on investment, providing superior quality for less, while noticeably improving leasing and retention.
For more information contact:
David Heitzman, President & CEO
About Buyers Access:
Buyers Access (BA) is the United States’ leading provider of customized purchasing solutions, serving more than 750,000 housing units in the multifamily space.
For more information visit www.buyersaccess.com or contact:
Dan Haefner, CEO
CDC offers guidance on cloth face coverings
by Christin D. on 4/7/2020 4:13:02 PM
The CDC has recommended that people wear a protective face mask while in public to help protect against COVID-19. Unfortunately, there is a current shortage of masks, and many are unable to source them for use. As a result, the CDC has indicated on its website that a substitute mask exists and can be made at home. We invite you to use the video they released below to access the steps involved in making the cloth face coverings recommended by the CDC. You can also read more on their website by clicking HERE.
Press Release: Buyers Access and AMC Announce Partnership
by Christin D. on 4/2/2020 10:00:00 AM
For immediate release:
Buyers Access® and AMC Announce Partnership
Denver, CO, April 1st 2020 –Buyers Access® (BA) and Apartment Management Consultants, LLC (AMC) today announced a strategic partnership, which will provide AMC properties purchasing optimization benefits through Buyers Access. As a Member of Buyers Access, the AMC properties and organization will realize additional opportunities for cost savings through purchasing standardization, spend consolidation, outsourced services, data analytics, reporting visibility, compliance education, and training.
Dan Haefner, President & CEO of Buyers Access® commented, “Our entire team is both thrilled and honored to be entering into this strategic relationship. We sincerely welcome the opportunity to provide value add services and support to AMC properties and owners, and the ability to positively impact their day-to-day operations. We look forward to working closely with AMC and their Associates.”
Brenda Barrett, President of Property Management Operations at AMC said, “We are constantly looking at ways to perfect how we do business, and how we can improve the experience for our residents, team members and owners. At AMC, every detail matters, and that includes providing efficient and effective purchasing processes. We look forward to our purchasing optimization partnership with Buyers Access and driving additional NOI to the bottom line.”
About Buyers Access
As the nation's leading Purchasing and Cost Control specialist for the multifamily housing industry, Buyers Access provides real estate owners and operators with full service purchasing solutions to help maximize the value of their real estate assets. Since 1986, Buyers Access has helped thousands of properties and hundreds of companies to reduce operating costs and drive improved cash flow, while leveraging substantial personnel time savings. For more information, visit http://www.buyersaccess.com or call 1.800.445.9169
AMC is a full-service property/asset management company that was founded in 2000. Since its founding, AMC has grown to be one of the premier management companies in the country. AMC is dedicated to meeting the needs and exceeding the expectations of owners and asset managers. AMC strives to make each of the properties it manages perform to their highest potential by giving its staff the tools they need to succeed, by intelligently responding to the industry's market changes, and by overcoming any obstacles that might be presented along the way. AMC is dedicated to continued excellence by establishing, maintaining, and promoting the highest standards of property management.
RemoteLock and Buyers Access announce partnership
by Christin D. on 2/27/2020 11:09:47 AM
RemoteLock Announces Partnership with Buyers Access
DENVER, CO (February 25, 2020)
a leading provider of cloud-based access control and smart lock management software, today announced it has partnered with Buyers Access,
a leading provider of purchasing optimization services and customized purchasing solutions to the multifamily industry.
“We are thrilled to partner with RemoteLock, who brings a cloud-based solution to key control that so many
multifamily properties need as a solution,” says Dan Haefner, CEO and president of Buyers Access.
“RemoteLock’s technology solves some of the biggest access management and scheduling headaches that our members face on a daily basis at their properties.”
RemoteLock’s cloud-based application, EdgeState, consolidates connected locks on an easy-to-use software platform enabling property managers to remotely control access for tenants, guests, employees and support staff that in turn, saves time, money and manpower. EdgeState allows property managers to secure and manage any door at any of their rental properties from anywhere around the world. The platform can support Wi-Fi and Z-Wave smart locks for any type of door including resident units, elevators, garage doors and common area doors.
“Our goal at RemoteLock is to simplify access control management for everyone at a multifamily property, from property management to maintenance teams to residents,” said Barclay Friesen, executive vice- president of direct sales for RemoteLock. “Our partnership with Buyers Access will allow more property owners to take control of managing access to their properties with a solution that is not only easy to use, but that showcases a level of technological sophistication that today’s savvy renter is looking for.”
About RemoteLock: RemoteLock is the leading provider of cloud-based access control and smart lock management software. Its cloud-based application, EdgeState, consolidates connected locks on an easy-to- use SaaS solution enabling customers to remotely control access for guests, employees and support staff, saving time, money and manpower. RemoteLock opens doors across the world more than 100+ million times per year, secures doors in more than 65 countries and engages with more than 40+ million users on its EdgeState software application each year. RemoteLock is headquartered in Denver, CO.
About Buyers Access:Buyers Access (BA) is the United States’ leading provider of customized purchasing
solutions, serving more than 650,000 housing units in the multifamily space.
Dan Haefner, CEO 303-991-5577
Buyers Access appoints Vice President of Sales for Bidders Access
by Christin D. on 2/3/2020 5:58:17 PM
Denver, Colo., February 3, 2020 – Buyers Access is pleased to announce the appointment of Rose McMillen as Vice President of Sales for Bidders Access, a cloud-based bid solicitation platform specifically designed for the multifamily industry.
“Rose brings over 20 years of experience serving and partnering with multifamily owners and operators and representing innovative platforms that have increased financial and operational success for customers. During her tenure with RealPage, Asset Essentials, and Rent Collect Global (now Assurant), Rose helped to substantially increased industry recognition, customer satisfaction and brand adoption. We are very excited to have Rose join the Bidders Access team, and the opportunity to deliver a new innovative solution to the multifamily bid solicitation process,” said Dan Haefner, President and CEO.
“Management companies are always looking for ways to improve efficiencies for their company and teams, and Bidders Access does exactly that. By centralizing work flow, communications and document management, owners and operators can save time and streamline process, and standardize bid results for comparison. This makes the process easier for everyone, even the vendors. It’s exciting to be working with such an innovative company.” said Rose McMillen, Vice President of Sales for Bidders Access.
About Bidders Access- a subsidiary of Buyers Access
Bidders Access is a cloud-based bid solicitation platform optimizing the way multifamily investment property owners and operators create and obtain bids. By streamlining bid solicitation communication process, standardizing input and output and centralizing work-flow, efficiency increases, and teams gain a competitive advantage when comparing and understanding bids. Operations teams now can have complete control when defining scopes, quickly and easily create RFQs, conduct seamless communication with multiple bidders through automated emails, and review clear and transparent bids side by side. Cloud-based storage of all bid information and related documents/photos makes pertinent information easy to access at a moment’s notice, regardless of location.
About Buyers Access-
As the nation's leading purchasing optimization and cost control specialist for the multifamily housing industry, Buyers Access provides real estate owners and operators with full-service solutions to help maximize the value of real estate assets. Since 1986, Buyers Access has helped thousands of properties and hundreds of companies reduce operating costs and drive improved cash flow, while leveraging substantial personnel time savings. Robust analytics, detailed reporting and specialized technology solutions create improved visibility and decision making, allowing customers more time to focus on their core business of leasing, retention, collections and service. For more information, contact Buyers Access at www.buyersaccess.com or call 1.800.445.9169.
To schedule a Demo or learn more, contact Rose at email@example.com or visit us online at www.biddersaccess.com.
A Holiday Call to Action - Shelters to Shutters
by Christin D. on 11/27/2019 2:36:00 PM
There is so much to be grateful for as we head into the Holiday Season, and this year we are asking for your support to lend a helping hand to a lifechanging organization, Shelters to Shutters (S2S).As a strong supporter of S2S , Buyers Access is happy to announce that ALL contributions made during November and December 2019 will be matched dollar for dollar by the Stand Together Foundation.
Holidays from another angle
The holidays are a significant time for many all over the world. Celebrations of “Friendsgiving” events, family gatherings, “White Elephant”gift
exchanges, and loads of shopping take place this time of year. Our calendars fill with joy, and the spirit of the season fills our hearts as we spend quality time with those we love. But what about those we don’t have what we do? The harsh reality is that there are numerous disabled veterans struggling to get by on the streets, families without shelter that are separated, people roaming the streets due to job loss or medical situations leaving them homeless. These conditions are hard to look at, not pretty, and impossible to ignore.
What can you do?
These unfortunate situations that many can find themselves in are heartbreaking, and many are stigmatized as a result. Homelessness can be due to many things resulting from bad choices or bad circumstances, but many “situationally homeless” individuals have skillsets and work ethics that the multifamily industry could benefit from. But how do you get a job without an address, and how do you keep an address if you don’t have a job?
Shelters to Shutters is born
In 2014, Chris Finlay who is an owner and operator of a multifamily real estate company noticed the never-ending need for multifamily management companies to fill entry level positions. Finlay connected the staffing challenges of multifamily owners and operators with the employment needs of the “situational homeless”. Instead of solely relying on the public sector to remedy the homeless situation in the United States, Finlay had another idea. He started a pilot program where stable employment was offered to qualified individuals along with benefits such as housing discounts, training and development, team atmosphere, and most importantly a helping hand. This idea has evolved into what we know today to be Shelters to Shutters.
Industry leader support
Andy Helmer, current CEO of Shelters to Shutters, reinforces the realities that surround the homelessness dilemma most U.S. cities face stating that their program finds, “high-quality, motivated candidates for our property management partners” and exposes the fact many of them will be overlooked due to stigma. Helmer has found that the 70% of situationally homeless unemployed individuals “want to work and return to a life of self- sufficiency”. And the result? Click here
to look at 10 success stories resulting from the Shelters to Shutters initiative. The organization continues to touch the lives of many across the country with the help of supporters like you and Buyers Access.
A lifechanging “Call-to-Action”
The multifamily industry has collectively stepped up and helped aid in Shelters to Shutters mission. This holiday season, we encourage you to join Buyers Access, and many others, by visiting the S2S website and learning how you can GET INVOLVED
. There are a variety of ways to help on an individual and an organizational level and we hope you will join us. Every individual S2S moves out of homelessness not only changes a life forever but saves a local community $35,578 in estimated expenses creating healthier, more stable neighborhoods. Together we can make a difference.
Double the contribution!
This November and December, Buyers Access is happy to announce that ALL contributions made to Shelters to Shutters with Buyers Access will be matched by the Stand Together Foundation!
Help us reach our goal of $10,000!!!
2019 Empower Conference Highlights
by Christin D. on 9/20/2019 11:27:00 AM
Have you ever been to a Buyers Access Empower Conference before?
The Buyers Access team hosted another memorable conference earlier this month where members and supplier partners spent 3 days collaborating on various industry topics while having a little fun. Breakout sessions, brainstorming, a reverse trade show, and face-to-face meetings between key industry professionals made this year’s EMPOWER event both productive and insightful for attendees.
During the 3-day event industry leaders explored topics such as industry trends, optimal use of resources and purchasing power, new product insights, and how to further utilize the Buyers Access teams in ordering, reporting, and streamlining bidding processes and partnerships. You could probably feel the energy from afar as the event burst with knowledge and genius, not to mention unforgettable fun. We can’t tell you all the secrets, but below we will share some highlights from the recent event and exciting new features to come.
Buyers Access Suppliers
Buyers Access partners with some of the industry’s best and most reputable suppliers to ensure we have the most relevant product offerings and selections available to members. With approximately 50 of the most well-known supplier partners on board, Buyers Access optimizes these relationships to leverage opportunities for members in purchasing, training, capital projects, standardization, and reporting, to name a few.
This year, Buyers Access suppliers from the below companies were able to work together with the Buyers Access team and members to present some of the newest innovative ideas and solutions for multi-family.
Suppliers in attendance included:
- The Home Depot PRO (formerly Wilmar)
- Ancillary Services Management
- HD Supply
- Bidders Access
- Energy Link
- Courtesy Connection
- Maintenance Supply Headquarters
- National Exemption Service
- BBC Lighting
If you are not currently a Buyers Access member but already purchase from any of the above, our team can easily integrate the Buyers Access advantages into your existing purchasing process. Our members get exclusive resources that add time back in their day, along with insights relating to multi-family MRO rollouts, and ongoing support to meet the new regulations and consumer trends.
Breakout Session Highlights
This year’s Empower 2019 breakout sessions were hosted by Home Depot Pro, Sherwin Williams, Staples, HD Supply, and Cintas. The sessions addressed many aspects relevant to keeping Buyers Access members ahead of the curve and at the forefront of competition in the multi-family arena. Innovation, optimization, standardization, and selection were common topics throughout the conference, which were more specifically addressed during these sessions.
Staples and Sherwin Williams provided innovative solutions to common challenges through service and product offerings, introducing and expanding on a variety of new additions to their product offerings. HD Supply and Cintas put a large emphasis on the many changing regulations and safety requirements directly related to multifamily properties. HVAC regulation changes, exclusive warranty programs, and other life-safety updates were discussed in detail. Home Depot Pro, formerly known as Wilmar, unveiled a Buyers Access member advantage program which addresses innovative technological offerings, product standardization, and maintenance optimization.
Brainstorming and the Reverse Trade Show
In addition to the informative workshops hosted by the leading national vendors listed above, Buyers Access members had the opportunity to speak one-on-one with suppliers and account managers during the legendary reverse trade show. During the event, teams were able to collaborate and strategize avenues for implementation of key topics covered at previous sessions. The trade show was fully equipped with a DJ, great music, an electrifying atmosphere, chocolate covered popcorn, and plenty of laughter.
The final day of the conference everyone gathered together over refreshments and coffee to discuss hot topics that were hand selected by conference attendees prior to the event. During this session attendees shared ideas, strategies, and gained new perspective on various industry topics. Maintenance and time saving technology was a popular area of choice among the group, and where Buyers Access account managers shared insight into standardization and the creation of product lists to promote savings and efficiency.The brainstorming session and breakouts were enticing, and everyone left with something new to apply and a team of support to execute for them on a variety of levels.
Until next time!
The Buyers Access program has proven to be of high value to any management companies looking to optimize performance, purchasing, and increase their bottom line. With industry changes constantly affecting the multi-family industry, creativity and innovation continue to stay at the forefront of our minds when providing value to our members. If you want to be a part of this “family” of thought leaders and become a member, contact us now and we will do a free purchasing analysis with no strings attached. We can be reached at BASales@buyersaccess.com or by calling 1-800-445-9169.
Renovations and Amenity Upgrades- Budget Edition
by Christin D. on 7/22/2019 3:22:20 PM
To renovate or not to renovate, that is a common question quite often pondered by operators and investors in the multi-family arena. Many attractive benefits can exist when contemplating an interior or exterior renovation, and amenity upgrades. Renovations may yield higher returns, improve aesthetic appeal, facilitate resident retention, and freshen up aging communities to better compete with modern trends. If you are planning on renovating, analysis of the local market, testing the product, and calculating costs vs. returns are all recommended steps to help forecast potential returns. Amenity upgrades should be comparable to the competition and allow a community to closely compete with surrounding properties. Below we will look at types of renovations, steps to take before the process begins, and what amenity upgrades have prospects and residents interested today.
Before you Start Renovating
According to Darren Williams of Portico Property Management, testing your product against current market conditions and projected future trends is key prior to starting any renovation project. Understanding the demographic nature of your property, along with local consumer tastes and preferences is imperative when choosing design and scope. Surveying current residents on the improvements and their additional expense toleration is critical in deciding on potential upgrades. Renovating and pricing a project’s needed return not based on current market conditions is not recommended. Taking these initial steps are important to anyone trying to achieve superior returns, and to avoid vacancies due to over inflated rents. Investors typically can realize a return of 10%-30% in rent growth post-renovations.
Choosing Interior Renovations
Visiting submarket competitors, both new construction and renovated product can provide information as to what upgraded characteristics yield the highest returns when comparing quality, age, pricing and occupancy. “Owners report that replacing carpeting with vinyl, tile, or wood flooring promises the greatest return on their investment” says Caufield for MultifamilyExecutive.com. Upgrading interior lighting is another desirable improvement due to its ability to brighten and refresh living spaces, especially those with limited natural light. Kitchen and bath upgrades such as wrapping cabinets with new finishes, replacing hardware, as well as upgrading appliances are also remodel activities that may yield superior returns.
Choosing Amenity Additions and Upgrades
The standard amenity package offering for multifamily communities use to include a couple of grilling areas around the property, a workout center, tennis courts, and maybe a business center. It was not unusual for on-site laundry services to be offered if residents didn’t have their own machines or did not have hookups available to them. Fast forward to today, the amenity package desired by renters has shifted substantially.
Today renter wants communal space for gatherings and can inspire other social benefits. Areas where residents and their friends can watch popular sporting events and shoot pool is becoming more attractive, as the sense of community can propel itself into an amenity category all its own. Other examples of communal amenity spaces encouraging residents’ creative capacities are painting and art galleries, pottery and crafting workshops, music studios, and co-working spaces. The offerings of these creative spaces tap into a desire for a lifestyle that is appealing.
Wellness and offerings geared towards healthy lifestyles are another category ranked highly on the desired amenity lists. Offering community cooking classes, nutrition seminars, and other engaging and educational sessions allows residents to bond with one another while engaging in positive initiative to benefit their overall lifestyle. From these gatherings, residents will often form their own relationships inspiring further community building in the form of running clubs, painting and art evenings, and pet play dates. This, creates an organic, thriving community that will help attract new residents through word of mouth and retain current residents that see the value in the relationships built by these offerings.
Upgrading Dated Amenity Spaces
Taking an existing business center with basic office equipment and transforming it into a coffee bar and lounge with free Wi-Fi would likely be more attractive to today’s renter. Multifamily fitness center amenities use to include only basic cardio equipment and a multi-purpose weight machine or two. Now, upgrading the space to include a yoga studio with virtual fitness instruction is highly attractive to those seeking a healthy lifestyle. Using any additional square footage to house free weights and functional fitness equipment can help an older community stand out. Upgrades to amenity areas can allow older properties to better compete with newer assets by looking and feeling the same.
Off leash pet parks are also a common amenity being included with newer developments. If a community has extra outdoor space, converting it into an off-leash pet park or a community garden can appeal to today’s renter who wants to be able to utilize outdoor space as if it was their own backyard. Community gardens are very attractive to renters who have previously resided in single-family homes and enjoy nurturing gardens and harvesting fresh produce. Offering an option that allows residents to enjoy outdoor space in a personal way can make the community feel even more like home, and encourage further social interaction between residents.
Ready for Renovations?
Renovating and upgrading may be a realistic and economical way to generate improved returns, particularly for older communities with dated interiors and amenity spaces. Renters are leaning more towards an overall experience, personalized space, and functional offerings when deciding on their next home. To stay competitive, older communities can upgrade existing spaces allowing them to realize returns faster than a new build. For more information about how Buyers Access can help your team with interior and exterior renovations, contact firstname.lastname@example.org, and we will be glad to offer you a comprehensive solution in every phase of your project using the best materials at competitive pricing.